Benten Woodring in Process Bulletproofing your client onboarding process: Part II You’ve landed the job and are ready to get started. Kick off the client onboarding process on the right foot with these six simple steps.
Ethan Parry in Process Managers & Clients, here’s how to give better feedback to your designers A designer just clicked the send button. The latest designs are officially off to the client for review. On one hand, they are happy and proud of the work that they just completed, but on the other, they are anxious to hear what the client thinks.
Benten Woodring in Process Bulletproofing your client onboarding process - Part I From the minute the contract is signed, you have 90 days to prove your value to your client. Are you overlooking one of the most important keys to success?
Ethan Parry in Process 8 questions to ask your clients in the discovery phase How many of you have ever turned in a final deliverable to a client only to have them say that that wasn’t what they wanted? The reasons as to why we miss the mark often vary, but more often than not, it typically boils down to us skipping research and opening our design program of choice right away.
Ethan Parry in Process Designers, this is what your clients want to see in your proposals Design proposals are important. I chose my designers based on the proposals they sent me. They had the 5 key elements mentioned below and clearly stated why I should work with them. They didn’t just copy and paste from another document and click send. I could tell they took the time to personalize it for me.
Lex Roman in Process Validating design decisions There is no reason to be doing big release redesigns in 2019. At any step in your process, there are tools for derisking design decisions. Here are ten of them.
Ethan Parry in Process What travelling the world has taught me about leading design workshops With 2019 already underway, I can’t help but reflect back and give thanks. I am grateful for my job, the beautiful city in which I live in, and the chance that I have to work weekly with the future leaders of the UX profession.
Ethan Parry in Process The secret sauce to wowing your users Research may not be that much of a secret, but it still surprises me how many companies launch something without doing any research. The excuse is often, “We are too far along in the process. If we do research now, we won't deliver on time.”
Julia Braga in Process How I have tied my discovery process to HolaBrief During the years, we have accumulated a bunch of questions that help us get to the bottom of the real problem we are facing...
